Shipments and returns
Your pack shipment
Packages are generally dispatched within 2 working days after receipt of payment and are shipped via a reputed shipping service with tracking information. We will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
If you are not satisfied with LoafNest, you can return it within 14 days.
We will refund full or partial amount depending on the reason of return and condition of the returned product.
Defective products will receive a full refund
If you return a non-defective product unused, in original packaging with no obvious signs of use and wear, you will reveice a refund except for the actual shipping costs.
If you return a used product that is in a re-selleble condition, you will receive a partial refund at the sole discretion of TRFL
An used product that is not in a condition to be re-sold will not receive any refund